This policy explains how Balbuena Air Conditioning ("we", "Rafa Balbuena") handles personal data collected through this website, in line with the EU General Data Protection Regulation (GDPR) and Spanish data-protection law (LOPDGDD).
Balbuena Air Conditioning, operated by Rafa Balbuena, Costa del Sol (Málaga), Spain. Contact: rafa@airconmarbella.com · +34 688 901 800.
When you submit the enquiry form we collect the details you provide: name, phone number, email address, property location, the service you need, and your message. We also record the time of submission and your preferred language.
Solely to respond to your enquiry and arrange any work you request. Our lawful basis is your consent, given when you tick the consent box and submit the form.
Enquiries are stored securely in a database hosted within the European Union (Supabase, Frankfurt region) with access restricted to the business owner. Data is encrypted in transit and at rest.
We keep enquiry data only as long as necessary to handle your request and any resulting work, after which it is deleted. [Confirm a specific retention period, e.g. 24 months.]
You may request access to, correction of, or deletion of your personal data, and you may withdraw consent at any time, by emailing rafa@airconmarbella.com. You also have the right to lodge a complaint with the Spanish data-protection authority (AEPD).
This website does not use advertising or tracking cookies. It stores a single preference in your browser ("language") so the site remembers your chosen language. This is essential to the site's function and stores no personal data. If analytics or other tools are added later, this section will be updated and consent requested where required.
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